Privacy Policy
ShopScope respects the privacy of brands using our mobile marketplace platform. This policy outlines how we collect, use, and protect your information through our private app integration.
1. Information We Collect
Brand Information
- Brand name, contact information, and business details
- Email address and account credentials
- Shopify store URL and store identification
- Stripe Connect account information for payouts
- Business verification documents (if required)
Product Data
- Product listings, descriptions, and pricing
- Product images and media files
- Inventory levels and availability status
- Product categories and tags
- Variant information (size, color, etc.)
Transaction and Analytics Data
- Order details and transaction history
- Customer engagement metrics (views, likes, wishlists)
- Sales performance and revenue data
- Mobile app usage analytics
- Commission and payout information
2. How We Use Your Information
Core Platform Services
- Sync and display product listings on mobile app
- Process customer orders and payments
- Manage inventory updates in real-time
- Calculate and process commission payments
- Provide customer support and technical assistance
Analytics and Insights
- Generate engagement and sales analytics
- Provide business performance insights
- Create personalized dashboards and reports
- Optimize product discovery algorithms
- Improve mobile app user experience
3. Data Sharing and Third Parties
Important: We Do Not Sell Your Data
ShopScope does not sell, rent, or trade brand data to third parties for marketing purposes.
We may share data with authorized third parties for:
- Payment Processing: Stripe for secure payment processing and payouts
- Infrastructure: Cloud hosting providers (AWS, Google Cloud) for secure data storage
- Analytics: Aggregated, anonymized data for platform improvement
- Customer Support: Support ticket systems to assist with inquiries
- Legal Compliance: When required by law or legal process
4. Data Security and Protection
Security Measures
- End-to-end encryption for data transmission
- Encrypted database storage
- Regular security audits and updates
- Access controls and authentication
- Secure API key management
- Regular data backups
- 24/7 security monitoring
- Compliance with industry standards
5. Your Data Rights
As a brand partner, you have the right to:
- Access: Request a copy of all data we hold about your brand
- Update: Correct or update your brand information at any time
- Delete: Request deletion of your data upon account termination
- Portability: Export your data in a machine-readable format
- Restrict: Limit how we process certain types of your data
- Object: Opt out of certain data processing activities
To exercise these rights, contact us at info@shopscope.app. We will respond within 30 days.
6. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication: Maintaining secure login sessions
- Preferences: Remembering your dashboard settings and preferences
- Analytics: Understanding platform usage and performance
- Personalization: Customizing your experience and insights
You can control cookie settings through your browser preferences.
7. Integration with Shopify
Our private app integration with Shopify means:
- We access only the data necessary for mobile marketplace functionality
- Your Shopify store data remains under your control
- We comply with Shopify's API terms and privacy requirements
- You can revoke access at any time through your Shopify admin
Please also review Shopify's Privacy Policy for their data handling practices.
8. Data Retention
- Active Accounts: Data retained while your account is active
- Financial Records: Transaction data retained for 7 years for tax/legal purposes
- Analytics Data: Aggregated analytics retained indefinitely (anonymized)
- Account Deletion: Personal data deleted within 30 days of account closure
9. International Data Transfers
ShopScope operates globally and may transfer data across borders. We ensure:
- Compliance with applicable data protection laws (GDPR, CCPA, etc.)
- Adequate safeguards for international data transfers
- Transparency about where your data is processed and stored
10. Children's Privacy
ShopScope is designed for business use. We do not knowingly collect personal information from children under 13. Our mobile marketplace is intended for adult consumers.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or industry best practices. Brands will be notified of significant changes via email. Continued use of ShopScope constitutes acceptance of the updated policy.
12. Contact Us
For any privacy-related questions, concerns, or requests, please contact us:
Email: info@shopscope.app
Subject Line: Privacy Inquiry - [Your Brand Name]
Response Time: Within 24 hours for privacy-related inquiries
Last updated: 10/8/2025